Privacy Policy
This is the Privacy Policy for Butler Carpets and Flooring Limited (Registered Address: 20 Kingsmead Business Park, Gillingham, Dorset, England, SP8 5FB. Registered in England and Wales: 15992929.
Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of one of our distribution channels. These distribution channels include our website, customers, and any other associated partner companies we may work with from time to time. If this policy changes, we will notify you via our homepage. Rest assured, we use your data only as specified here and for legitimate business purposes.
When Do We Collect Data?
We may collect data about you from various sources, including:
- Website and Online Activity: Details of your visits to our website, resources you access, traffic data, location data, weblogs, and communication data, including activity on our social media pages.
- Forms and Registrations: Information you provide when filling out forms on our website, such as registering for updates or requesting quotes.
- Direct Communications: Information shared when you communicate with us via email, phone, in person, or through any other channel.
In all these instances, the data collected could include personal information.
How We Use Your Personal Information
The information we collect and store is primarily used to provide our services. Additionally, we may use your data for the following purposes:
- Service Fulfillment: To provide you with the information, products, or services you have requested and to meet our contractual obligations to you.
- Service Updates: To notify you about changes to our website, services, or products that may impact the services we provide.
- Customer Communication: If you are an existing customer, we may contact you with information about similar goods or services to those previously purchased from us.
Data Sharing: We do not share your data with third parties at any time.
Use of Cookies
To enhance your experience on our website, we may gather information about your computer and browsing activity. This includes:
- Statistical Data: Anonymous information such as visitor numbers, page views, and general usage trends. This data does not personally identify you.
- Cookies: Small files downloaded to your device to help us analyze website performance and improve our services. These cookies are stored on your device’s hard drive and do not contain personal details.
You can decline cookies by adjusting your browser settings. However, doing so may affect certain website functionalities.
Data Protection
In the UK, we operate and are registered in accordance with applicable data protection legislation, ensuring your data is handled securely and responsibly.
Consent
By providing your personal information via this website, over the phone, or in person, you consent to the collection, storage, and processing of your data by Butler Carpets and Flooring Limited as described in this Privacy Policy. Testimonials or feedback shared with us may be used for promotional purposes, but your contact details will never be displayed without your explicit consent.
Contact Us
If you have any questions or concerns regarding the data we hold about you, please feel free to contact us at:
Email: info@butlercarpetsandflooring.co.uk
Phone: 01258 441155
We are committed to protecting your privacy and ensuring transparency in how your data is managed.